Summary
Overview
Work History
Education
Skills
Timeline
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Jackson Mitchell

Portland,Oregon

Summary

Sociable Server offering 6 years of experience delivering friendly, prompt service to customers.

Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments.

Successful at handling tables of all sizes with accuracy and impeccable service skills.

Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Bar knowledge allows making and pouring drinks and mixed drinks alike. Memorizing regulars orders and making regulars return to the establishment from personal connections in their day to day life.

Overview

6
6
years of professional experience

Work History

Server

Coyotes Bar and Grill
Hillsboro, OR
02.2023 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Made deep connections with customers assuring recurring visitation.

Bay Host

TopGolf
Hillsboro, OR
06.2018 - 07.2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Service Partner

Red Robin
Hillsboro, OR
05.2020 - 03.2021
  • Supported servers by running drinks and food items.
  • Ensured accuracy of orders to make sure guests' food and drink items were correct and properly made.
  • Made sure necessary items were stocked and associates were well supplied and ready for the shift.

Education

Molecular Biology

Portland State University
Portland, OR
06.2026

High School Diploma -

Liberty High School
Hillsboro, OR

Skills

- Outgoing personality leads to positive connections with guests, also ensuring the guests have an enjoyable experience Making the guests want to have a repeat experience

- Menu knowledge leads to being able to help guests make the best selection based off of the menu

- Knowledge of wine and liquor helps to better pair drinks to specific food orders ensuring a great experience

- Using a "One Team" attitude ensures helping everyone out and doing the most to help out the team

Timeline

Server

Coyotes Bar and Grill
02.2023 - 12.2023

Service Partner

Red Robin
05.2020 - 03.2021

Bay Host

TopGolf
06.2018 - 07.2021

Molecular Biology

Portland State University

High School Diploma -

Liberty High School

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Jackson Mitchell