Jackson O'Donnell
Summary
Dynamic professional with a strong background in customer service and guest relations. Proficient in managing financial transactions, inventory, and communication. Ready to enhance customer experiences in a fast paced environment.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Host / To-Go Specialist
Red Robin
Cedar Park, Texas
01.2026 - Current
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Processed financial transactions and assembled complex catering/to-go orders with 100% accuracy.
- Coordinated high volume guest seating, waitlists, and floor rotation to optimize guest flow under pressure.
- Resolved guest inquiries and concerns promptly to enhance satisfaction during visits.
- Assisted with entry level server training, mastering POS systems, table service protocols, and guest relations.
- Assisted in maintaining cleanliness of entrance and waiting areas for guest comfort.
Sales Associate
Hollister
Austin, Texas
10.2024 - 04.2025
- Engaged with customers to provide product knowledge and answer inquiries promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register and processed transactions efficiently for customer satisfaction.
- Maintained store cleanliness and organization to create a welcoming environment.
- Collaborated with team members to restock merchandise and ensure product availability.
- Executed visual merchandising strategies to display products attractively on sales floor.
E-Commerce Curator & Stylist
Depop
Austin, Texas
2023 - Current
- Sourced, curated, photographed, and marketed trending fashion pieces, enhancing engagement with digital audience.
- Engaged community through social media, driving awareness and interest in curated collections.
- Managed inventory tracking and shipping logistics, ensuring seamless customer communication and satisfaction.
Education
High School Diploma -
Rouse High School
Leander, TX05-2026
Skills
- Order accuracy
- Financial transactions
- Customer service
- Guest relations
- Reservation management
- Inventory management
- Team collaboration
- Community engagement
- Communication skills
Certification
- Food Handlers License
Timeline
Host / To-Go Specialist
Red Robin
01.2026 - Current
Sales Associate
Hollister
10.2024 - 04.2025
E-Commerce Curator & Stylist
Depop
2023 - Current
High School Diploma -
Rouse High School