Natalie Lopez
Mercedes,TX
Summary
Adaptable restaurant professional with experience in hosting, serving, and to-go service. Known for strong communication, food safety awareness, and attention to detail. Ready to support efficient operations, accurate transactions, and a positive guest experience. Early-career server, host, and to-go specialist with experience in guest service, cash handling, and POS order entry. Skilled in welcoming guests, coordinating with kitchen staff, and managing accurate orders. Focused on smooth service, conflict resolution, and strong customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server, Host, To go specialist
Olive Garden
Weslaco, Texas
12.2024 - Current
- • Took food and beverage orders through POS system while applying accurate menu knowledge.
- • Welcomed guests with warm Olive Garden hospitality and seated parties quickly.
- • Brought meals, topped off drinks, and maintained attentive table service.
- • Worked with kitchen staff to coordinate course timing and handle order updates.
- Processed cash and card payments through register and POS systems.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Some College (No Degree) - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX10-2026
Skills
- POS operation
- Order accuracy
- Order management
- Cash handling
- Food safety
- Food safety practices
- Customer service
- Team communication
- Conflict resolution
- Bilingual communication
Timeline
Server, Host, To go specialist
Olive Garden
12.2024 - Current
Some College (No Degree) - Criminal Justice
The University of Texas Rio Grande Valley