Jackson Poe
Tuscaloosa,AL
Summary
Developed strong communication and problem-solving skills in high-paced customer service environment. Adaptable and ready to bring these transferable skills into new field with focus on achieving positive outcomes. Open to exploring opportunities that leverage background in guest relations and service excellence.
Overview
3
3
years of professional experience
Work History
Front of House Associate
Jason's Deli
08.2024 - Current
-Handled all money and sales for my position
-Promoted alternative options to customers to boost sales
-Handled majority of customer service (Face-to-Face or over the phone)
Cashier
Lee Palace
04.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Finance
Shelton State Community College
Tuscaloosa, AL05-2026
Bachelor of Arts - Finance
The University of Alabama
Tuscaloosa, AL05-2028
Skills
- Customer service expertise
- Cash handling proficiency
- Professional appearance
- Upselling strategies
- Team collaboration
- Complaint handling
- Payment processing
- Time management
- Problem-solving
- Effective communication
Timeline
Front of House Associate
Jason's Deli
08.2024 - Current
Cashier
Lee Palace
04.2022 - 05.2023
Associate of Arts - Finance
Shelton State Community College
Bachelor of Arts - Finance
The University of Alabama
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