Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Jackson Renner

Pittsburgh,PA

Summary

I am a team player with proven success in improving operations and solving problems. I pride myself on delivering exceptional customer service and building lasting relationships with clientele. I am highly proficient in building relationships with key decision makers, customers, and team members to further company goals. My aim is to use my passion in relationship building to create an extensive network of referrals and professional mentors.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leasing Agent

AION Management
02.2024 - Current
  • Conducted property tours for prospective tenants, highlighting key features and amenities to drive leasing interest and close sales.
  • Utilized CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions.
  • Collaborated with marketing team to develop effective advertising strategies that increased property visibility and generated a steady stream of qualified leads.
  • Performed thorough background checks on applicants, including credit history verification and employment verification.
  • Responded promptly to tenant inquiries, addressing concerns or maintenance requests in a timely manner.
  • Maintained strong relationships with existing tenants through regular communication and proactive problem-solving.
  • Implemented innovative resident retention initiatives such as referral programs and community events to foster a sense of belonging among residents.
  • Stayed updated on local market trends, competitor pricing, and industry regulations to effectively position properties in the market
  • Prepared comprehensive leasing reports for management review, analyzing key metrics such as vacancy rates, turnover rates, and revenue growth.
  • Coordinated move-in/move-out processes including unit inspections, lease signings, security deposit handling, utility transfers etc.

Lot Porter

Bobby Rahal Automotive Group
10.2022 - 08.2023
  • As the face of the business when entering service, my job as the porter for Rahal was to deliver pristine customer service from the moment our clients entered the door. This role specifically focused itself on being the first step in relationship building with each of our clientele.
  • This position helped to hone my customer service skills for all roles while giving an insight into the automotive service industry. Rahal is well renowned for their excellent customer service and this was an incredible opportunity to polish these skills.

Inventory Specialist

RGIS
03.2020 - 08.2020
  • Implemented inventory control procedures to minimize loss and maximize efficiency
  • Utilized inventory management software to track product movement, monitor stock levels, and generate reports
  • Maintained a clean, organized, and visually appealing storeroom area at all times
  • Conducted regular analysis of slow-moving inventory to identify potential causes and recommend appropriate actions

Banquet Server

Duquesne Club
10.2018 - 05.2019
  • Provided exceptional service to guests during banquets and special events, ensuring a memorable dining experience
  • Efficiently set up banquet rooms according to event specifications, including table arrangements, decorations, and audiovisual equipment
  • Managed multiple tasks simultaneously during busy banquet periods while maintaining attention to detail and accuracy
  • Responded promptly to guest requests or concerns, resolving issues in a professional manner
  • Worked closely with the event planner or coordinator to ensure seamless execution of banquets from start to finish
  • Demonstrated excellent time management skills by efficiently serving multiple courses to large groups
  • Maintained a professional and friendly demeanor while handling guest inquiries and special requests
  • Coordinated with other staff members to ensure smooth flow of service during banquets

Summer Intern

Three Rivers Development Corporation
05.2018 - 08.2018
  • Gained experience particularly working directly with website development, data analysis & reporting, project management, stakeholder engagement and community engagement.
  • Created an understanding of the ideas behind economic development and community building along with its effectiveness.
  • Attended and networked with the local government board groups to create a further understanding of community development & stakeholder engagement.

Education

Bachelor's degree - International Security Studies, Economics, Political Science

Duquesne University
Pittsburgh, PA
08.2021

Skills

  • Microsoft Office
  • Excellent Customer Service
  • Sales
  • Strategic Planning
  • Customer Relationship Management
  • Policy Development & Implementation
  • Troubleshooting
  • Critical Thinking
  • Research & Analysis

Accomplishments

Achieved a 96% occupancy trend growth from 88% in 2 months from moving locations to the Cosmopolitan apartments.


Used Microsoft Excel to develop & implement new tracking strategies for leasing prospecting and renewals.


Created a complex research study of Greece's impacts on their GDP from tourism.



Certification

  • Real Estate License - 2024 to 2026

Languages

English

Timeline

Leasing Agent

AION Management
02.2024 - Current

Lot Porter

Bobby Rahal Automotive Group
10.2022 - 08.2023

Inventory Specialist

RGIS
03.2020 - 08.2020

Banquet Server

Duquesne Club
10.2018 - 05.2019

Summer Intern

Three Rivers Development Corporation
05.2018 - 08.2018

Bachelor's degree - International Security Studies, Economics, Political Science

Duquesne University

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Jackson Renner