Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jackson Reno

Saint Johns, FL

Summary

Dynamic and dedicated professional with experience at PDQ Restaurant, excelling in order taking and money handling. Proven ability to train and mentor new staff while fostering a welcoming atmosphere. Skilled in point of sale systems, ensuring accurate transactions and enhancing customer satisfaction through effective communication and teamwork.

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

FOH Team Member

PDQ Restaurant
11.2023 - Current
  • Helped guests at tables when in need of assistance.
  • Answered customers' questions, recommended items, and recorded order information.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Adjusted food preparation methods in accordance with customer requests.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Team Member

Cold Stone Creamery
10.2022 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Bartram Trail High School
Saint Johns, FL

Skills

  • Order taking
  • Open-close procedures
  • Money handling
  • Point of sale systems
  • Training and mentoring
  • Phone etiquette
  • Ability to work in fast-paced environments
  • Guest Relations

Certification

Food Handlers Certification

Store Trainer Certification


Timeline

FOH Team Member

PDQ Restaurant
11.2023 - Current

Team Member

Cold Stone Creamery
10.2022 - 11.2023

Bartram Trail High School

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