Jackson Sandhoff
Fredonia,NY
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Loan Specialist
OneMain Financial
Dunkirk, NY
09.2023 - Current
- Assisted clients with financial planning, offering guidance on debt management and budgeting strategies.
- Managed a portfolio of personal loans, monitoring repayment progress and proactively addressing delinquencies.
- Ensured compliance with federal regulations and company policies throughout all stages of the loan process.
- Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
Marketing Manager
Stacks Marketing
Fredonia, NY
03.2019 - 02.2024
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
Salesman
Cellular Sales Verizon
Fredonia, NY
05.2021 - 09.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Customer Service Manager
Walmart
Fredonia, NY
06.2017 - 03.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Kitchen Manager
Chick-fil-A
Virginia Beach
03.2015 - 05.2017
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
High School Diploma -
Virginia Tech Carilon School of Medicine
Roanoke, VA05.2020
Skills
- Leadership Communications
- Sales and Marketing Strategy
- Merchandising Proficiency
- Communications Strategies
- Profit Margins
- Overcoming Objections
- Cash Handling
- Retail Objectives
- Google Drive
- New Business Opportunities
Certification
Serve Safe License
Sell with class certification
Sell with Class
Sell with class is certification that teaches you how to identify personality types within a sales environment, it also teaches sales strategies to improve personal goals.
Timeline
Personal Loan Specialist
OneMain Financial
09.2023 - Current
Salesman
Cellular Sales Verizon
05.2021 - 09.2023
Marketing Manager
Stacks Marketing
03.2019 - 02.2024
Customer Service Manager
Walmart
06.2017 - 03.2019
Kitchen Manager
Chick-fil-A
03.2015 - 05.2017
High School Diploma -
Virginia Tech Carilon School of Medicine