Summary
Overview
Work History
Skills
Timeline
Generic

Jackson Seeley

Skaneateles,USA

Summary

Experienced in managing a small coffee shop, leading a front desk team, rock climbing instruction, and fostering community within sports and recreational facilities.

Overview

2
2
years of professional experience

Work History

Gym Staff Lead

The Front Climbing Club
Salt Lake City, UT
11.2023 - Current
  • Front Desk Blue Dot: Nov 20 - Mar 1 Front Desk Green dot: Mar 1 - Apr 15 Front Desk Lead: Apr 15 - Current
  • Team Leadership: Provided leadership and support to the front desk team, fostering a positive and productive work environment.
  • Customer Service: Communicated effectively with members and guests, resolving issues and handling difficult situations with professionalism and empathy.
  • Task Delegation: Assigns daily tasks and responsibilities to team members to ensure efficient operation.
  • Daily Reporting: Regularly reported to managers on team performance, customer feedback, and facility needs.
  • Facility Cleaning Ensured thorough and consistent cleaning protocols are followed, maintaining a welcoming environment.
  • Facility Maintenance: Proactively monitored and addressed facility needs, coordinating with maintenance staff as required.
  • Connection Building: Created an atmosphere that encourages and supports the formation of strong relationships within the climbing community.

Desk Staff and Instructor

Central Rock Gym
Syracuse, NY
04.2023 - 10.2023
  • Taught top rope belay classes and ensured safety protocols.
  • Conducted daily cleaning tasks to maintain a clean and safe climbing environment.
  • Sold memberships and day passes, introduced new individuals to the sport, and provided information about the facility.
  • Proficient with Rock Gym Pro software for efficient facility management.
  • Contributed to building a sense of community among climbers.

Manager

Freedom of Espresso
Camillus, NY
02.2023 - 10.2023
  • Managed a small coffee shop, working solo shifts.
  • Responsible for drink preparation, inventory management, order processing, and training new employees.
  • Opened and closed the store, handled daily register operations, and ensured a welcoming customer experience.
  • Developed strong relationships with regular customers, proactively preparing their orders.

Operations Specialist

Seattle Bouldering Project
Seattle, WA
05.2022 - 08.2022
  • Introduced newcomers to bouldering, sold memberships, and provided information about the sport.
  • Maintained the cleanliness and organization of the facility.
  • Collaborated with the team and actively engaged with the community to create a welcoming atmosphere.

Skills

  • Team Leadership
  • Customer Service
  • Inventory Management
  • Training and Development
  • Community Building
  • Safety and Instruction
  • Rock Gym Pro

Timeline

Gym Staff Lead

The Front Climbing Club
11.2023 - Current

Desk Staff and Instructor

Central Rock Gym
04.2023 - 10.2023

Manager

Freedom of Espresso
02.2023 - 10.2023

Operations Specialist

Seattle Bouldering Project
05.2022 - 08.2022

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Jackson Seeley