Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

JACKSON SNYDER

Thomasville,NC

Summary

Resourceful Customer Service Sales Representative known for productivity and efficiently completing tasks while being customer-focused. Specialize in conflict resolution, client retention, and upselling techniques which enhance customer satisfaction and loyalty. Excel in communication, adaptability, and problem-solving, ensuring smooth transactions and positive customer experiences.

Overview

4
4
years of professional experience

Work History

Customer Service Sales Representative

Walmart
Clemmons, NC
04.2024 - Current
  • Provided accurate information about products and services.
  • Built sustainable relationships with customers through open communication.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Greeted and assisted customers to foster positive experiences.
  • Provided feedback from customers to management regarding service failures or customer concerns.
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales Associate

Food Lion
Winston-Salem, NC
06.2021 - 11.2023
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

High School Diploma -

Union Grove Christian School
Lexington, NC
05-2024

Some College (No Degree) - Human Services

Davidson Davie Community College
Lexington, NC

Skills

  • Customer service
  • Communication skills
  • Time management
  • Incoming call management
  • Active listening
  • Problem solving
  • Conflict resolution
  • Empathy and patience
  • Multitasking and organization
  • Goal oriented
  • Professionalism
  • Friendly and optimistic personality

Accomplishments

  • Graduated with Honors from Union Grove Christian School of Lexington, NC.
  • Held a leadership role, as captain of Union Grove Varsity Baseball team, in Lexington, NC
  • Was awarded Associate of the month in May 2025, at Walmart Neighborhood Market of Clemmons, NC
  • Collegiant student athlete at Carolina University in Winston Salem, NC

References

References available upon request.

Timeline

Customer Service Sales Representative

Walmart
04.2024 - Current

Sales Associate

Food Lion
06.2021 - 11.2023

High School Diploma -

Union Grove Christian School

Some College (No Degree) - Human Services

Davidson Davie Community College

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