Jackson Spencer
Chicago,IL
Summary
Proven to enhance customer experiences and efficiency, notably at Goddess And The Baker, by streamlining checkout processes and leveraging upselling techniques. Excelled in content development at Allium Magazine, ensuring quality and consistency. Skills include document proofreading and verbal communication, driving results through meticulous attention to detail and engaging interactions. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Goddess And The Baker
12.2023 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
Acquisition Editor
Allium Magazine
01.2024 - 05.2024
- Enhanced publication quality by meticulously editing and proofreading manuscripts.
- Sourced high-quality content by attending conferences, workshops, and networking events within the publishing industry.
- Maintained a consistent publication schedule by efficiently coordinating with production teams on deadlines and deliverables.
Tour Guide
Bike And Roll Chicago
05.2023 - 08.2023
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Developed innovative tour routes to highlight lesser-known exhibits.
Intern
The Comedy Bar
09.2022 - 12.2022
- Assisted servers in providing efficient service for improved guest experiences.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
- Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
Education
Bachelor of Arts - Comedy Writing And Performance
Columbia College Chicago
Chicago, IL12.2024
Skills
- Customer Service
- Product restocking
- Product Recommendations
- Food Delivery
- Document Proofreading
- Content Development
- Verbal Communication
Timeline
Acquisition Editor
Allium Magazine
01.2024 - 05.2024
Cashier
Goddess And The Baker
12.2023 - Current
Tour Guide
Bike And Roll Chicago
05.2023 - 08.2023
Intern
The Comedy Bar
09.2022 - 12.2022
Bachelor of Arts - Comedy Writing And Performance
Columbia College Chicago
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