Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Well-versed in customer service skills and practices.
Overview
4
4
years of professional experience
Work History
Design Consultant
Floor & Decor
San Antonio, TX
09.2023 - Current
Developed innovative design concepts for a variety of clients.
Collaborated with clients to identify design needs and develop creative solutions for their space.
Monitored industry trends and competitors' designs to inform strategies and decisions.
Produced detailed mock-ups of proposed designs for contractor and client approval.
Developed accurate and detailed quotes for clients.
To-Go Specialist
Texas Roadhouse
San Antonio, TX
05.2022 - 09.2023
Greeted customers in a friendly manner and took accurate orders for to-go.
Provided menu details and answered questions about ingredients or preparation methods.
Operated cash register and collected payment from customers.
Performed opening duties including setting up workstations with required supplies.
Performed closing duties including cleanup and restocking of supplies.
Accurately prepped and packed to-go orders.
Effectively trained new front-of-house team members.
Service Ambassador
Whataburger
San Antonio, TX
09.2020 - 05.2022
Developed and implemented operating procedures for staff.
Assigned tasks and monitored performance of staff.
Resolved customer complaints promptly in a professional manner.
Delivered food orders promptly and accurately to guests' tables.
Maintained cleanliness standards for all areas including kitchen, dining room, storage, and outside the restaurant.