Jackson Stovall
Osceola,AR
Summary
Results-driven Store Manager skilled in customer service and inventory management. Enhances team performance and operational efficiency while achieving sales targets. Experienced in retail operations, team leadership, and profitability strategies. Recruits, trains, and develops store associates, focusing on improving operations and reducing costs.
Overview
6
6
years of professional experience
Work History
Store Manager
Baker Implement
Osceola, AR
04.2026 - Current
- Oversaw store operations to ensure smooth workflow each day and ensured efficient workflow.
- Educated staff on effective customer service techniques on customer service standards and product knowledge.
- Oversaw inventory management, including stock replenishment and organization.
- Assisted customers with inquiries and resolved complaints promptly.
- Collaborated with team members to achieve sales goals and improve services.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed daily banking activities such as deposits and withdrawals.
Parts Manager
Baker Implement
Osceola , AR
10.2024 - 06.2026
- Managed inventory levels to ensure availability of parts and supplies.
- Coordinated with suppliers for timely delivery of parts and materials.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Investigated discrepancies between physical inventories and records.
- Assisted customers in selecting appropriate parts for machinery and equipment.
- Resolved customer inquiries related to part availability or quality issues.
- Developed and maintained positive working relationships with vendors.
- Ensured accuracy in order processing and invoicing procedures.
Technician
Baker Implement
Osceola, Arkansas
01.2024 - 10.2024
- Utilized diagnostic tools to identify mechanical problems efficiently.
- Replaced defective components or parts to maintain operational efficiency.
- Installed new components or replaced defective parts to restore functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Collaborated with team members to streamline repair processes and workflows.
Parts Counter Sales Person
Baker Implement
Osceola , AR
12.2020 - 12.2023
- Provided expert knowledge on equipment specifications and compatibility.
- Assisted customers in selecting appropriate parts for agricultural equipment.
- Processed customer orders using point-of-sale systems efficiently.
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed orders and invoices accurately and efficiently.
- Received incoming shipments, checked contents against order forms, sorted items according to type, size or other criteria.
- Ensured sales and counter areas were tidy and orderly to create a welcoming environment for customers.
Education
Bachelor of Science - Business Administration
Arkansas State University
Jonesboro, AR05-2026
Skills
- Inventory management
- Customer service
- Team leadership
- Budget management
- Merchandising techniques
- Time management
- Data analysis
- Conflict resolution
Timeline
Store Manager
Baker Implement
04.2026 - Current
Parts Manager
Baker Implement
10.2024 - 06.2026
Technician
Baker Implement
01.2024 - 10.2024
Parts Counter Sales Person
Baker Implement
12.2020 - 12.2023
Bachelor of Science - Business Administration
Arkansas State University