Jackson Traa
Triple J Chophouse & Brew Co.
Rockwall,TX
2
years of professional experience
Proactive Hospitality Professional with experience in customer service and food delivery. Delivered exceptional guest experiences through effective communication and strong multitasking abilities. Focused on teamwork and adaptability, consistently meeting dynamic demands while maintaining an organized workspace.
Work History
Server
10 Months- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu items and service protocols.
- Adapted quickly to changing priorities during peak hours while maintaining service quality.
- Contributed to positive team environment through effective communication and support of colleagues.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Bouncer
6 Months- Conducted ID checks to verify age and prevent underage drinking.
- Monitored crowd behavior to ensure safety and compliance with venue regulations.
- Responded swiftly to disturbances, de-escalating conflicts effectively.
- Collaborated with security team to maintain a secure environment for patrons.
Food Runner
6 Months- Delivered food promptly to customers, ensuring satisfaction and adherence to quality standards.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Assisted in inventory management by tracking stock levels of supplies and equipment.
Front Desk Worker
3 Months- Managed check-in/check-out processes, maintaining accuracy in guest information and payments.
- Greeted and assisted guests, ensuring positive experiences and efficient service flow.
- Handled customer inquiries and resolved issues promptly to enhance guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization of front desk area.
Pizza Maker
6 Months- Crafted custom pizzas based on customer preferences, showcasing creativity and attention to detail.
- Operated pizza ovens and preparation equipment to ensure consistent quality and flavor.
- Collaborated with team members to streamline pizza assembly processes, improving workflow efficiency.
- Maintained cleanliness and organization of kitchen area, adhering to health and safety standards.
Education
High School Diploma
No Degree - Management
Skills
Customer service
Guest engagement
Food running
Order accuracy
Menu memorization
Upselling techniques
Safe food handling
Food safety practices
Cleanliness standards
Quality control
Supply restocking
Cash handling
Team collaboration
Hospitality expertise
Strong work ethic
Professional appearance
Customer support
Timeline
Bouncer
Raider Bar
01.2026 - 07.2026Read More
Server
Triple J Chophouse & Brew Co.
10.2025 - CurrentRead More
Food Runner
Culpeppersteakhouse
02.2025 - 08.2025Read More
Front Desk Worker
Urban Air Trampoline and Adventure Park
10.2024 - 01.2025Read More
Pizza Maker
MOD Pizza
03.2024 - 09.2024Read More
Rockwall Heath High School
High School Diploma
Read More
Texas Tech University
No Degree from Management
Read More