Summary
Overview
Work History
Education
Skills
Interests
Timeline
Server

Jackson Urrutia

New Palestine,IN

Summary

Dynamic server with a strong work ethic and exceptional customer service skills. Expert in guest engagement and relationship management, consistently enhancing customer satisfaction through personalized service. Proven ability to thrive in high-volume environments while maintaining attention to detail and fostering team collaboration. Exceptional ability to connect with others and form strong, trusting relationships.

Overview

6
6
years of professional experience

Work History

Server

Yogis Bar and Grill
07.2023 - 05.2025
  • Served food and drinks with a focus on customer needs
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with team members to manage tables and provide an optimal experience for guests regardless of who was responsible for those guests
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Sugar Creek Brickhouse
10.2019 - 08.2024
  • Served food and drinks with a focus on customer needs
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with team members to manage tables and provide an optimal experience for guests regardless of who was responsible for those guests
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked as a host collaborating with team members in order to make sure every table was taken care of.
  • Worked as a food runner collaborating with team members in order to make sure every table received the correct items in a quick manner.
  • Worked as a dishwasher ensuring each dish was cleaned thoroughly so it could be used.

Volunteer

Community Rehabilitation Hospital West
06.2024 - 07.2024
  • Assisted in patient care alongside a licensed physical therapist.
  • Communicated with a licensed physical therapist to learn skills and information necessary to succeed in the physical therapy field.
  • Communicated with patients in order to form strong and trusting relationships to learn more about them and help them feel more comfortable in the therapy environment.

Server

The Depot
12.2021 - 06.2023
  • Served food and drinks with a focus on customer needs
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with team members to manage tables and provide an optimal experience for guests regardless of who was responsible for those guests
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Science - Exercise Science

Indiana University, Bloomington
Bloomington, IN
05-2025

Skills

  • Strong work ethic

  • Exceptional customer service

  • Guest engagement

  • Hospitality service expertise

  • Team collaboration

  • Sales expertise

  • Sales techniques

Interests

  • I enjoy spending time with friends and family as I greatly value my relationships and connections with others
  • I enjoy participating in weight lifting for overall physical and mental well-being
  • I participate in various team sport activities for physical activity, camaraderie, and personal growth
  • I enjoy video gaming as a way to connect with longtime friends and create lasting memories between us
  • I enjoy storytelling in many forms such as movies, television, and books


Timeline

Volunteer

Community Rehabilitation Hospital West
06.2024 - 07.2024

Server

Yogis Bar and Grill
07.2023 - 05.2025

Server

The Depot
12.2021 - 06.2023

Server

Sugar Creek Brickhouse
10.2019 - 08.2024

Bachelor of Science - Exercise Science

Indiana University, Bloomington

Similar Profiles

CREATE PROFILE
Jackson Urrutia