Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. I bring a lot to the table, having experience as a business manager and working with people on the daily.
Overview
3
3
years of professional experience
Work History
Manager on Duty
Jimmy Johns Sandwich Shop
Grandville, MI
01.2021 - Current
Monitored staff performance and provided feedback to ensure quality customer service.
Assigned tasks to employees and monitored progress of projects.
Ensured compliance with safety regulations, company policies, and procedures.
Trained new employees on job duties and company policies.
Resolved customer complaints in a professional manner.
Created schedules for staff members according to business needs.
Reviewed daily sales reports to identify areas of improvement.
Maintained inventory levels by ordering supplies as needed.
Audited cash registers at the end of each shift for accuracy.
Developed strategies to increase customer satisfaction ratings.
Education
High School Diploma -
Grandville High School
Grandville, MI
05.2023
Skills
Strategic Planning
Data Analytics
Operations Management
Business Development
Staff Management
Negotiation
Financial Management
Training and Mentoring
Affiliations
Powerlifting Coach
Baseball and Football volunteer
Involved with the Christian club at University of Davenport