Jackson Wolford
Montgomery,Texas
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
1
1
year of professional experience
Work History
Lumber Sales Associate
The Homedepot
05.2022 - 08.2022
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
Customer Service Associate
The Homedepot
05.2021 - 08.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Education
Bachelor of Science - Supply Chain Management
University of Arkansas, Fayetteville
Fayetteville, AR12.2025
Skills
- Upselling
- Special Order Management
- Consultative Sales
- Invoice Preparation
Timeline
Lumber Sales Associate
The Homedepot
05.2022 - 08.2022
Customer Service Associate
The Homedepot
05.2021 - 08.2021
Bachelor of Science - Supply Chain Management
University of Arkansas, Fayetteville