Loren Hayes
Nampa,ID
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lumber Sales Associate
Lowes Home Improvment
03.2023 - Current
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Continuously updated product knowledge through training sessions and industry research, becoming a trusted resource for colleagues and customers alike.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
- Managed special orders for clients seeking custom lumber products or quantities not readily available on the sales floor.
- Moved bulk customer orders with safe operation of forklifts.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
Roofing Laborer
Allen Ezell Contracting
05.2020 - 10.2020
- Improved roof installation quality by consistently adhering to safety protocols and proper techniques.
- Contributed to timely project completion by efficiently loading, unloading, and organizing materials.
- Enhanced team productivity by assisting with the repair and replacement of various roofing systems.
- Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
Education
High School Diploma -
Owyhee High School
Meridian, ID05.2022
Skills
- Upselling
- Special Order Management
- Invoice Preparation
- Warehouse Safety
- Product Merchandising
- Inventory Management
- Order Processing
- Time Management
- Problem Solving
- Logistics Coordination
- Conflict Resolution
- Customer Service
Certification
- Forklift License - 2023 : Current
Guitar, Longboarding, Wood Craft, Metal Craft, Photography
Enjoys designing, cutting, and developing longboards as a standalone business, in a casual measure. Has designed, made, and repaired several guitars, to beautiful working order. Occasionally takes standalone jobs as a photographer for a wide variety of clientele and work, ranging from weddings to high school graduations. Frequently longboards and enjoys exercising either with friends or alone.
Languages
Spanish
Professional Working
Timeline
Lumber Sales Associate
Lowes Home Improvment
03.2023 - Current
Roofing Laborer
Allen Ezell Contracting
05.2020 - 10.2020
High School Diploma -
Owyhee High School