Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacky Strouth

Atglen,PA

Summary

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

8
8
years of professional experience

Work History

Owner

Sassy's Event & Mobile Bartender
08.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Event Coordinator

Spring House Spirits
11.2024 - 06.2025
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.

Bar Manager

Hungry Pilot
11.2023 - 08.2024
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bar Manager

Ugly Mutt
03.2021 - 04.2024
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.

Education

No Degree - RAMP

Bartending School of Philadelphia
Philadelphia, PA
01-2020

Business And Accounting

AIU
Online
06-2001

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Team oversight
  • Staff management
  • Staff hiring
  • Strong multitasking
  • Customer service
  • Beverage making
  • Workplace safety

Timeline

Event Coordinator

Spring House Spirits
11.2024 - 06.2025

Bar Manager

Hungry Pilot
11.2023 - 08.2024

Bar Manager

Ugly Mutt
03.2021 - 04.2024

Owner

Sassy's Event & Mobile Bartender
08.2017 - Current

No Degree - RAMP

Bartending School of Philadelphia

Business And Accounting

AIU

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