Jacqueline Torres

• Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
• Tracked substitutions and informed customers of changes.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.

Enchanted customer satisfaction by efficiently handling transactions and taking their orders. Also maintained a clean and organized workplace. I. would have to be doing multiple things at once. Balanced my time between making drinks, making sure they received everything, taking their payment method, and even putting their food on their plate. I had to be able to complete these tasks in under 5 minutes.