Hi, I’m
Jaclynn Hamil
DeLand
Summary
Professional and prepared insurance professional with significant experience in dental insurance coordination. Skilled in managing claims, verifying benefits, and ensuring compliance with insurance regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with excellent communication and organizational skills, ensuring optimal patient and provider satisfaction.
Overview
17
years of professional experience
Work History
Lake Mary Pediatric Dentistry
Dental Insurance Coordinator
01.2015 - Current
Job overview
- Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
- Served as a liaison between patients, dental providers, and insurance companies to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
- Educated dental team members on insurance policies and procedures to promote a cohesive office environment focused on quality patient care.
- Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Responded to customer concerns and questions on daily basis.
- Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
Pediatric Dentistry By Dr. Jerry Copeland - For Your Kids Teeth
Dental Assistant
02.2008 - 08.2014
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Education
Sanford-Brown InstituteTampa
Certified Expanded Functions Dental Assistant from Dental Assisting
05-2006
Tampa Bay Technical High SchoolTampa
High School Diploma
05-2005
Skills
- Customer service and assistance
- Insurance claims processing
- Insurance verification
- Dental insurance experience
- Word processing
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Task prioritization
Timeline
Dental Insurance Coordinator
Lake Mary Pediatric Dentistry
01.2015 - Current
Dental Assistant
Pediatric Dentistry By Dr. Jerry Copeland - For Your Kids Teeth
02.2008 - 08.2014
Sanford-Brown Institute
Certified Expanded Functions Dental Assistant from Dental Assisting
Tampa Bay Technical High School
High School Diploma
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