Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob Banion

South Charleston,OH

Summary

Results-driven professional with extensive experience in database management and operational support at R+L Carriers. Developed advanced spreadsheets that improved billing accuracy and minimized errors. Demonstrated leadership as a Junior High Basketball Coach, enhancing team performance and fostering a competitive spirit. Seeking to transition skills into the IT industry for further growth and development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Rate Clerk

R+L Carriers
Wilmington, OH
08.2022 - Current
  • Utilized spreadsheet development skills to accurately rate bills and enhance operational efficiency.
  • Audited invoices to ensure accuracy and reduce billing errors using database management techniques.
  • Answered high-volume calls on a multi-line system, demonstrating effective telephone etiquette.
  • Redirected calls to appropriate contacts, improving internal communication efficiency.
  • Collaborated with clients and internal departments to streamline operations and improve service delivery.
  • Assisted management with various tasks, leveraging spreadsheet and database skills for operational support.
  • Achieved enhanced customer satisfaction through professional handling of inquiries and concerns.

Junior High Basketball Coach

Southeastern Jr./Sr. High School
South Charleston, OH
11.2023 - 08.2025
  • Fostered a supportive environment by building positive relationships with athletes..
  • Evaluated individual skills and strengths, assigning positions to maximize talent utilization.
  • Developed and implemented training strategies that enhanced overall team performance.
  • Promoted good sportsmanship with competing teams during events and practices.

Education

Associate of Applied Science - Cybersecurity

Clark State Community College
Springfield, OH
01-2027

High School Diploma -

Southeastern Jr./Sr. High School
South Charleston, OH
05.2022

Skills

  • Database management and entry
  • Administrative support
  • Spreadsheet development
  • Telephone etiquette
  • Operations assistance
  • Behavior improvement strategies
  • Character development techniques
  • Practice planning
  • Motivational leadership

Certification

Network Support Short-Term Technical Certificate

Timeline

Junior High Basketball Coach

Southeastern Jr./Sr. High School
11.2023 - 08.2025

Rate Clerk

R+L Carriers
08.2022 - Current

Associate of Applied Science - Cybersecurity

Clark State Community College

High School Diploma -

Southeastern Jr./Sr. High School

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