Jacob Bernaba
Lawndale,CA
Summary
Reliable and upbeat bakery clerk/utility cleaner successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
1
1
year of professional experience
Work History
Bakery Clerk/Utility Cleaner
Victor Benes Continental Bakeries
05.2023 - 07.2023
- Recommended complementary purchases to customers, increasing revenue.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
After-School Care Provider
St. James Catholic School
09.2022 - 05.2023
- Responded to inquiries from parents and guardians.
- Utilized positive reinforcement techniques to encourage good behavior.
- Liaised with parents and guardians to discuss child progress.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Education
High School Diploma -
University of California, Riverside
Riverside, CA06.2027
Skills
- Cross-selling items
- Gift Wrapping
- Performance Improvement
- Product and Service Sales
- Dispute Mediation
- Sanitation Procedures
- Computer Proficiency and Microsoft Office
- Customer Needs Assessment
- Product Demonstrations
- Food handling safety
- Workplace Safety
- Cleanliness standards
- Menu Memorization
- Stock replenishment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working
Timeline
Bakery Clerk/Utility Cleaner
Victor Benes Continental Bakeries
05.2023 - 07.2023
After-School Care Provider
St. James Catholic School
09.2022 - 05.2023
High School Diploma -
University of California, Riverside
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