Jacob Blair
San Francisco,CA
Summary
Dynamic manager with a proven track record at Pier 39 Partners LLC, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and timely issue resolution. Skilled in time management and safety procedures, fostering a productive environment that drives employee engagement and service excellence.
Overview
3
3
years of professional experience
Work History
Manager
Pier 39 Partners LLC.
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Window Cleaner
Window Washer Pro
02.2022 - 04.2023
- Expanded clientele by effectively promoting company''s services through word-of-mouth referrals, online marketing, and networking events.
- Delivered customized service offerings based on specific client requirements or unique architectural features of their properties.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Contributed to team success through active collaboration, clear communication, and a positive attitude at all times.
Education
High School Diploma -
Del Valle Continuation High School
Livermore, CA06-2003
Skills
- Time management
- Shift scheduling
- Decision-making
- Effective communication
- Conflict resolution
- Adaptability and flexibility
- Customer service
- Team leadership
- Safety procedures
Timeline
Manager
Pier 39 Partners LLC.
02.2024 - Current
Window Cleaner
Window Washer Pro
02.2022 - 04.2023
High School Diploma -
Del Valle Continuation High School
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