Jacob Bolden
Egg Harbor,NJ
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Strong interest in aviation. Eager to secure entry-level FAA position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bartender
Stone Harbor Bar And Grill
Stone Harbor, NJ
06.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Anchorage Tavern
Somers Point, NJ
09.2019 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upheld strict regulations for safe alcohol service and food safety.
Delivery Driver
Michelli's Pizza
Somers Point, NJ
11.2013 - 09.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Successfully avoided time delivery delays by carefully planning best routes.
Education
High School Diploma -
Egg Harbor Township High School
Egg Harbor, NJ06.2013
Skills
- Handling Difficult Customers
- Customer Service
- Clear and Effective Communication
- Engaging Personality
- Complex Problem-Solving
- Organizational Ability
- Ability to excel in high stress situations
- Team Player
Volunteer Experience
Volunteer Fireman Fire Company 1
October 2014-April 2016
Additional Information
- Scored Best Qualified on Air Traffic Skills Assessment (ATSA)
October 2022
Timeline
Bartender
Anchorage Tavern
09.2019 - 10.2021
Bartender
Stone Harbor Bar And Grill
06.2014 - Current
Delivery Driver
Michelli's Pizza
11.2013 - 09.2019
High School Diploma -
Egg Harbor Township High School