Jacob Bolden
Egg Harbor,NJ
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Strong interest in aviation. Eager to secure entry-level FAA position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bartender
Stone Harbor Bar And Grill
06.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Anchorage Tavern
09.2019 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upheld strict regulations for safe alcohol service and food safety.
Delivery Driver
Michelli's Pizza
11.2013 - 09.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Successfully avoided time delivery delays by carefully planning best routes.
Education
High School Diploma -
Egg Harbor Township High School
Egg Harbor, NJ06.2013
Skills
- Handling Difficult Customers
- Customer Service
- Clear and Effective Communication
- Engaging Personality
- Complex Problem-Solving
- Organizational Ability
- Ability to excel in high stress situations
- Team Player
Volunteer Experience
Volunteer Fireman Fire Company 1
October 2014-April 2016
Additional Information
- Scored Best Qualified on Air Traffic Skills Assessment (ATSA)
October 2022
Timeline
Bartender
Anchorage Tavern
09.2019 - 10.2021
Bartender
Stone Harbor Bar And Grill
06.2014 - Current
Delivery Driver
Michelli's Pizza
11.2013 - 09.2019
High School Diploma -
Egg Harbor Township High School
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