JACOB BOLTON
Gilbert,AZ
Summary
Dedicated, energetic, and consistent sales representative motivated to cultivate key client relationships and contribute to company success. With over 8 years of experience in sales, leadership, financial markets as well as customer service. Productive relationship builder that excels at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
Overview
10
10
years of professional experience
Work History
Account Executive - Inside Sales
Yelp
03.2023 - Current
- Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls.
- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in Salesforce.
- Strive to become an expert in Yelp’s advertising solutions, and adapt product recommendations quickly to suit client needs.
- Asking probing questions while overcoming customer objections and rejection.
- Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key!
- Stay organized and manage time effectively in order to complete daily goals
Sales Associate Team Leader
Ray Skillman Westside Imports
Indianapolis, IN
04.2022 - 11.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
- Managed a pipeline of clients, organized in the companies CRM.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Followed-up on internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Drove team revenue totals by bringing in top sales numbers.
Front of House Manager
Boca Restaurant Group
Indianapolis, IN
10.2019 - 11.2020
- Maintained positive customer relationships by responding quickly to customer inquiries.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Assisted in the opening of a new store location in Washington D.C.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Server Shift Leader
Boca Restaurant Group
Indianapolis, IN
02.2017 - 10.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Independent Investor
Equity & Options Markets
06.2016 - Current
- Acquired skills such as identifying trends, reading financial documents/ filings, and evaluating micro/ macroeconomic conditions and how they affect financial markets.
- Developed spreadsheet models for diverse projects and analysis.
- In the past 7 years I have had experience day trading, swing trading, and taking long term positions in both equities and options markets.
- Created and maintained precise and accurate models, charts and reports.
Customer Service Representative
Lowe's
05.2014 - 02.2017
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Business
IUPUI
Indianapolis, IN2017
Business
Indiana University
Bloomington, IN2014
High School Diploma -
Danville High School
Danville, IN05.2013
Skills
- Active Listening Skills
- Assertive, Persistent, and Persuasive
- Sharp Problem Solver
- Team Management
- Financial Records Analysis
- Negotiating
- Meticulous Attention to Detail
- Scheduling
Timeline
Account Executive - Inside Sales
Yelp
03.2023 - Current
Sales Associate Team Leader
Ray Skillman Westside Imports
04.2022 - 11.2022
Front of House Manager
Boca Restaurant Group
10.2019 - 11.2020
Server Shift Leader
Boca Restaurant Group
02.2017 - 10.2019
Independent Investor
Equity & Options Markets
06.2016 - Current
Customer Service Representative
Lowe's
05.2014 - 02.2017
Business
IUPUI
Business
Indiana University
High School Diploma -
Danville High School