Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jacob Brott

Leland,NC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Operations Manager

FedEx:Ground
05.2022 - Current
  • Operational oversite for a Van Line of 30+ routes ensuring trucks are loaded and scanned to company standards
  • Measured and reviewed performance via KPIs,metrics, and safety requirements
  • Directed day-to-day operations to ensure personnel were effectively utilized
  • Measure drivers and contractors satisfaction with load quality and scanning on manifests
  • Responsible for cleanliness on van line.
  • Presented performance and productivity reports to supervisors.
  • Motivated and evaluated personnel for performance improvement and goal achievement.

Central Control Operator

FedEx Ground
02.2022 - 04.2022
  • Reported failures, malfunctions or wear issues on equipment to supervisor.
  • Monitored product flow through feed conveyor.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Used daily system logs to document production information, discussing issues with management.
  • Monitored production line, watching for pile-ups or jams.
  • Ability to multitask to make an analytical decision to optimize the buildings operational flow
  • Knowledge of Operational Systems to include Trailer Management Systems

Ground Package Handler

Fed Ex Ground
11.2021 - 01.2022
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Recorded numbers of units handled or moved on daily production sheets or work tickets.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Coordinated parcel delivery using strong time management skills.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Assisted in loading delivery trucks with prepared packages.

Ground Package Handler

FedEx Ground
07.2020 - 12.2021
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Recorded numbers of units handled or moved on daily production sheets or work tickets.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Used digital database to keep records of units and stock moved.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.

Cook/Cashier

Bojangles
04.2018 - 05.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Food preparation

Education

Associate’s Degree - Business Administration

Cape Fear Community College
Wilmington, NC
12.2022

Diploma -

Green Hope High School
Cary, NC
06.2020

Skills

  • Self Starter
  • Strong Work Ethic
  • Strong Communicator
  • Team Leadership
  • Staff Management
  • Operations Monitoring
  • Performance Reporting
  • Staff Training
  • Performance Monitoring
  • Problem-Solving
  • Decision Making
  • Goal Setting
  • Employee Motivation
  • Quality Assurance

Additional Information

Accomplishments:

  • 2x Package Handler of the month
  • 2x Operations Manager of the month

Timeline

Operations Manager

FedEx:Ground
05.2022 - Current

Central Control Operator

FedEx Ground
02.2022 - 04.2022

Ground Package Handler

Fed Ex Ground
11.2021 - 01.2022

Ground Package Handler

FedEx Ground
07.2020 - 12.2021

Cook/Cashier

Bojangles
04.2018 - 05.2020

Associate’s Degree - Business Administration

Cape Fear Community College

Diploma -

Green Hope High School
Jacob Brott