Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The Social Cantina - Smokeworks
Bloomington, Indiana
02.2019 - Current
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Conducted interviews, hired staff and managed front of house schedules to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Trained new management staff to successfully open additional Social Cantina locations.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Achieved recognition for contribution to store success by optimizing sales.
Server
Brother's Bar & Grill
Bloomington, Indiana
09.2017 - 02.2019
Cultivated relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Bachelor of Science - Liberal Arts And Sciences
Indiana University Bloomington
Bloomington, IN
05.2022
Skills
Directing Team Members
Sales Monitoring
Recruiting and Interviewing
Administration and Reporting
Product and Service Knowledge
Managing Operations and Efficiency
Scheduling and Coordinating
Employee Coaching and Motivation
Maximizing Profitability
Accomplishments
Supervised team of 100+ staff members.
Set numerous company sales records during tenure as Assistant Manager.