Jacob Burley
Wayne
Summary
Personable and adaptable professional equipped with a solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
2
2
years of professional experience
Work History
Associate
Finish Line
08.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Collaborated with team members to restock merchandise and organize displays effectively.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Stower
Amazon
09.2023 - 04.2024
- Operated handheld scanners to track inventory and ensure accurate stock placement.
- Collaborated with team members to streamline stowing processes and enhance efficiency.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Assisted in the training of new stowers on warehouse procedures and safety protocols.
- Maintained clean and organized workspaces to uphold safety standards.
Education
Bachelor of Arts - Communications
Oakland University
Rochester, MIWayne Memorial High School
Wayne, MI06-2023
Trade's - Heating And Cooling
Northwestern Tech
04-2023
Skills
- Time management
- Attention to detail
- Decision-making
- Complex Problem-solving
- Customer service
- Workplace safety
- Flexible schedule
Timeline
Associate
Finish Line
08.2024 - Current
Stower
Amazon
09.2023 - 04.2024
Bachelor of Arts - Communications
Oakland University
Wayne Memorial High School
Trade's - Heating And Cooling
Northwestern Tech