Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Professional Expert/Welcome Center Mentor Lead
Mount San Jacinto College
12.2022 - Current
Served as a liaison between students, academic advisors, and financial aid offices for seamless communication during the enrollment process.
Utilized exceptional interpersonal skills to establish rapport with prospective students from diverse backgrounds, ultimately increasing program accessibility.
Met with student to provide information about available products and policies.
Assist each student with the completion of applications,forms and updating their information for classes.
General office duties such as answering telephone calls,e-mails,and redirecting them to other employees when appropriate.
Clerical duties such as data entry, making copies and operating basic office equipment.
Customer Service Cashier
Subway
08.2018 - 05.2019
Processed cash, check and credit cards for customer purchases
Counted cash drawers at beginning of shifts to verify correct amounts
Helped customers with their order
Customer Service Associate
Party City
11.2017 - 08.2018
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Answered customer telephone calls promptly to avoid on-hold wait times.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
San Jacinto High School
San Jacinto, CA
06.2016
Skills
Teamwork and Collaboration
Effective Leadership
Team Collaboration
Organization
Scheduling
Goal Planning
Volunteer Experience
Youth Sports Coach, Valley Wide, San Jacinto, CA, 09/01/21, 10/01/22