Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Jacob Callahan

San Jacinto,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Professional Expert/Welcome Center Mentor Lead

Mount San Jacinto College
12.2022 - Current
  • Served as a liaison between students, academic advisors, and financial aid offices for seamless communication during the enrollment process.
  • Utilized exceptional interpersonal skills to establish rapport with prospective students from diverse backgrounds, ultimately increasing program accessibility.
  • Met with student to provide information about available products and policies.
  • Assist each student with the completion of applications,forms and updating their information for classes.
  • General office duties such as answering telephone calls,e-mails,and redirecting them to other employees when appropriate.
  • Clerical duties such as data entry, making copies and operating basic office equipment.

Customer Service Cashier

Subway
08.2018 - 05.2019
  • Processed cash, check and credit cards for customer purchases
  • Counted cash drawers at beginning of shifts to verify correct amounts
  • Helped customers with their order

Customer Service Associate

Party City
11.2017 - 08.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

San Jacinto High School
San Jacinto, CA
06.2016

Skills

  • Teamwork and Collaboration
  • Effective Leadership
  • Team Collaboration
  • Organization
  • Scheduling
  • Goal Planning

Volunteer Experience

Youth Sports Coach, Valley Wide, San Jacinto, CA, 09/01/21, 10/01/22

Timeline

Professional Expert/Welcome Center Mentor Lead

Mount San Jacinto College
12.2022 - Current

Customer Service Cashier

Subway
08.2018 - 05.2019

Customer Service Associate

Party City
11.2017 - 08.2018

High School Diploma -

San Jacinto High School
Jacob Callahan