Jacob Calvert
Kansas City,MO
Summary
Focused and reliable bringing high enthusiasm with over 5 years of establishing regular customers. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.
Overview
7
7
years of professional experience
Work History
Server
Texas Roadhouse
168 N Stewart Ct.
05.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server
Olive Garden
03.2018 - 03.2021
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and encourage repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Education
Crowder College
Neosho, MOGeneral -
Staley High School
Kansas City, MO05.2015
Skills
- Critical thinking
- Sales expertise
- Organization and time management
- Excellent customer service
- Multitasking abilities
- Problem-solving
Timeline
Server
Texas Roadhouse
05.2021 - Current
Server
Olive Garden
03.2018 - 03.2021
Crowder College
General -
Staley High School