Skilled Clinical Data Operator with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of healthcare IT.
Overview
4
4
years of professional experience
Work History
Sales Support Specialist
Apple
Austin, TX
05.2022 - Current
Coordinated responses and resources to handle special client requests.
Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
Assisted customers with sales needs such as inventory and shipping questions.
Completed monthly sales reports to highlight trends and help with team strategizing.
Clinical Data Operator
Natera
Austin, TX
06.2020 - Current
Create new orders on Laboratory Inventory Management System (LIMS)
Accession samples with high accuracy and speed
Accurately enter patient data into (LIMS)
Scan test requisition forms and attached paperwork
Ensure that all paperwork belongs to the patient and uploaded
Protect patient health information (PHI) at all times
Disaster Housing Inspector
FEMA
New Orleans, LA
05.2021 - 12.2021
Verified ownership and occupancy of damaged homes
Recorded damages of interior and exterior of damaged dwellings
Viewed damages from list of disaster-related losses