Jacob Carr
La Marque,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Im also a hardworking employee with customer service, multitasking, and time management abilitie devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Churches Chicken
La Marque, TX
08.2024 - Current
- Ensured lobby area stayed clean and inviting
- Resolved customer grievances with professionalism and efficiency.
- Welcomed customers and addressed inquiries about store offerings
- Processed various payment methods including cash, checks, and credit cards
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Lifeguard
Cedar Fair
Galveston, TX
05.2024 - 08.2024
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Used training and medical supplies to examine injured people and administer first aid.
Cashier Team Lead
La Kings Confectionary
Galveston, TX
04.2021 - 05.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
High School Diploma -
Ball High
05-2024
Skills
- Customer Service
- Flexible Schedule
- Detail Oriented
- Issue Resolution
- First Aid Training
- Adaptability and Dependability
- Cashier training
- Store Opening and Closing
Languages
English
Professional
Timeline
Guest Service Representative
Churches Chicken
08.2024 - Current
Lifeguard
Cedar Fair
05.2024 - 08.2024
Cashier Team Lead
La Kings Confectionary
04.2021 - 05.2024
High School Diploma -
Ball High