Jacob Czenkner

• Exceeded client expectations with prompt responses to service calls and expedited resolutions to pressing concerns.
• Achieved high levels of customer satisfaction by consistently delivering high-quality work and adhering to project deadlines.
• Provided comprehensive documentation of completed work, facilitating seamless handoffs between shifts and teams.
• Assisted in project completion ahead of schedule through effective team collaboration and resource allocation.
• Trained junior technicians, enhancing their skills and knowledge to contribute effectively to the team''s success.
• Streamlined processes for equipment repairs, reducing downtime and improving overall productivity.

• Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
• Exhibited good attendance, work habits, and willingness to learn job functions.
• Prevented damage to packages and products by correctly securing loads.
• Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
• Lifted and carried packages weighing up to 50 pounds.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Was helpful part-time income during the pandemic.

Documented daily baseball topics on the USN website.

• Communicated with coworkers and managers about completed duties.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
• Greeted guests with warmth and professionalism for friendly, helpful service.
• It was my responsibility to clean the interior and exterior of cars in year round weather conditions. I also transported vehicles to wherever they were needed.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Kept work areas neat, clean and free from debris.
• Bagged groceries for customers and retrieved carts in parking lot for customer use.