Jacob Deckard
Magnolia,TX
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Automotive Technician/Team Leader Manager
Autonation
Katy, TX
02.2022 - 06.2024
- Performed preventive maintenance services such as oil changes, lubrication and tune-ups.
- Tested vehicle engines, electrical systems and brakes to diagnose issues.
- Repaired or replaced worn parts such as brake pads, wheel cylinders and hoses.
- Inspected vehicles for mechanical defects and safety issues.
- Diagnosed engine malfunctions using computerized diagnostic equipment.
- Identified potential problems by utilizing technical resources and manufacturer service bulletins.
- Completed repair orders in a timely manner while adhering to established quality standards.
- Maintained records of all work performed on customer vehicles in accordance with company policy.
- Provided customers with accurate estimates of repair costs before beginning work.
- Advised customers on preventative maintenance procedures for their vehicles.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
Remodeler
Clifton Vet
Clifton, TX
05.2021 - 02.2022
- Organized materials, tools and equipment to supply team members.
- Maintained team safety by controlling traffic around and within site.
- Worked in team environment to maintain high levels of productivity.
- Signaled equipment operators to complete proper alignments, movements and adjustments.
- Read and understood plans and technical documentation for each job.
- Prepared, poured and spread materials such as concrete and asphalt at designated locations.
- Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
- Dug holes, trenches and ditches at desired locations and backfilled completed excavations.
- Monitored materials inventory and requested items for restocking for each job.
- Used shovels or heavy equipment to move different materials based on job needs.
- Managed independent resolutions of site issues to keep workers on-task and prevent more complex issues.
- Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
Apprentice Diesel Mechanic
Mac Haik - Dodge Chrysler Jeep Ram
Temple, TX
06.2020 - 05.2021
- Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Troubleshot and diagnosed problems with brakes, steering and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Installed new systems and components in vehicles.
- Documented findings and all actions taken.
- Maintained excellent attendance record, consistently arriving to work on time.
Express Lane Tech
Allen Samuels Dodge Chrysler Jeep
Waco, TX
10.2019 - 06.2020
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Handled all delegated tasks, including running as head of Express Lane and doing any extra task asked of me.
- Earned reputation for good attendance and hard work.
Maintenance Technician
Woodlands of College Station
College Station, TX
01.2018 - 08.2019
- Performed routine inspection and maintenance of equipment.
- Installed new systems, replacement parts and components to maintain proper operation.
- Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
- Mowed and trimmed lawns and cleared debris from grounds.
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
- Performed custodial duties to maintain facility interior by shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
- Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces.
- Inspected electrical components to identify defects and hazards and to make necessary adjustments.
- Mentored junior maintenance professionals to provide instruction on correct repair procedures.
- Cleaned buildings and property daily while adhering to all sanitation requirements.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
Education
Some College (No Degree) - MOPAR CAP
Texas State Technical College - Waco
04.2021
High School Diploma -
Cypress Ranch High School
05.2015
Some College (No Degree) - Soil And Crop Science
Texas A&M University
Skills
- Supervising technicians
- Mechanical knowledge
- Analytical Thinker
- Good Work Ethic
- Communication
- Customer Service
- Inspection procedures
- Fluid adjustments
- Brake systems
- Auto and engine repair
- Oil changes
- Vehicle checklists
- Multitasking abilities
- Estimating Work
- Maintaining records
Certification
MOPAR Technician Certifications
ASE section 609 Certification
Timeline
Certified Automotive Technician/Team Leader Manager
Autonation
02.2022 - 06.2024
Remodeler
Clifton Vet
05.2021 - 02.2022
Apprentice Diesel Mechanic
Mac Haik - Dodge Chrysler Jeep Ram
06.2020 - 05.2021
Express Lane Tech
Allen Samuels Dodge Chrysler Jeep
10.2019 - 06.2020
Maintenance Technician
Woodlands of College Station
01.2018 - 08.2019
Some College (No Degree) - MOPAR CAP
Texas State Technical College - Waco
High School Diploma -
Cypress Ranch High School
Some College (No Degree) - Soil And Crop Science
Texas A&M University