Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Goff

Sarasota,FL

Summary

Efficient Senior Certified Pharmacy Technician with extensive knowledge of insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists to support pharmacy functions. Interacts with customers in professional and diplomatic fashion with focus on accuracy and satisfaction. Customer-oriented Pharmacy Technician bringing 20 years of experience and strong background in retail pharmacies. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Senior Certified Pharmacy Technician ( ROXM )

Walgreens Boots Alliance
Sarasota, FL
07.2001 - 01.2022
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Supervised 3 to 5 pharmacy technicians and coordinated day-to-day assignments.
  • Answered patients' questions and troubleshot prescription issues.

Education

Associate of Arts - Paralegal

Keiser College
Sarasota, FL

High School Diploma -

Sarasota High School
Sarasota, FL
05.1986

Skills

  • Dispensing Medications
  • Equipment Cleaning and Maintenance
  • Reviewing Patient Information
  • Chemical Handling
  • Prescription Filling and Labeling
  • Medication Documentation
  • Drug Inventory Management
  • Prescription Refill Fulfillment
  • Health Insurance Plan Knowledge
  • Organization and Prioritization
  • Supervising Technicians

Timeline

Senior Certified Pharmacy Technician ( ROXM )

Walgreens Boots Alliance
07.2001 - 01.2022

Associate of Arts - Paralegal

Keiser College

High School Diploma -

Sarasota High School
Nancy Goff