Jacob Dennis
Buffalo,NY
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Government Operations Specialist
National Air Cargo
07.2023 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Data Analyst Level 2
Tesla
03.2021 - 07.2023
- Operate computer-assisted engineering, and design software to perform engineering tasks.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Input data into the neural network to improve the AI self-driving capabilities.
- Aided in over 12 projects, improving the AI self-driving capabilities by over 50%.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Dispatcher
Amherst Alarm
12.2019 - 03.2021
- Maintained updated and detailed records of calls in physical and electronic database.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Supervisor
AMC Maple Ridge 8
01.2014 - 12.2019
- Guided and coached staff to achieve individual growth and sales production targets.
- Identified problems and proposed solutions to management team.
- Provided instruction, coaching, and motivation to all employees during the shift.
- Developed and enforced safety standards and procedures for food quality and sanitation purposes.
Education
Associate of Science - General Studies
Erie Community College
Williamsville, NY2018
High School Diploma - undefined
Sweet Home High School
Buffalo, NY2013
Skills
- Tracking and Documentation
- MS Office
- Analytical and Critical Thinking
- Data Entry
- Computer Literate
- Customer Oriented
Accomplishments
- Named Employee of the Month in April, 2016.
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of over 100 analysts in the improvement of self-driving capabilities.
Timeline
Government Operations Specialist
National Air Cargo
07.2023 - Current
Data Analyst Level 2
Tesla
03.2021 - 07.2023
Dispatcher
Amherst Alarm
12.2019 - 03.2021
Supervisor
AMC Maple Ridge 8
01.2014 - 12.2019
Associate of Science - General Studies
Erie Community College
High School Diploma - undefined
Sweet Home High School
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