Jacob E. Boelman
Las Vegas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Enterprise Rent-A-Car
05.2023 - Current
- Collaborated with team members to prepare presentations for stakeholder meetings.
- Assisted in coordinating daily operations and ensuring team alignment with strategic goals.
- Developed training materials to enhance staff skills and improve service delivery.
- Streamlined communication processes between departments to enhance collaboration and efficiency.
- Implemented performance tracking systems to monitor team productivity and identify improvement areas.
- Facilitated regular team meetings to discuss progress, challenges, and opportunities for growth.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Clothing Reseller
Ebay.com
02.2019 - Current
- Curated and updated online product listings for maximum visibility and engagement.
- Researched market trends to identify profitable items for resale.
- Managed inventory levels to ensure optimal stock availability and turnover.
- Developed pricing strategies based on competitor analysis and demand fluctuations.
- Negotiated with suppliers to secure favorable purchasing terms and conditions.
- Delivered exceptional customer service through prompt communication and support.
- Analyzed sales data to refine product offerings and marketing approaches.
Store Manager
Yogurtland
07.2020 - 10.2024
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service protocols
- Analyzed sales trends to adjust stock levels and improve overall profitability.
- Developed employee schedules, optimizing labor costs while meeting operational needs.
- Resolved customer inquiries and complaints, enhancing satisfaction and loyalty.
- Collaborated with marketing teams to execute promotional events effectively.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Implemented visual merchandising standards to enhance product presentation and appeal.
Education
High School Diploma -
Cimarron-Memorial High School
Las Vegas, NV05.2020
Bachelor of Science - Business Management
University of Nevada, Las Vegas
Las Vegas, NV12-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Goal setting
- Conflict resolution
- Sales growth
Timeline
Assistant Manager
Enterprise Rent-A-Car
05.2023 - Current
Store Manager
Yogurtland
07.2020 - 10.2024
Clothing Reseller
Ebay.com
02.2019 - Current
High School Diploma -
Cimarron-Memorial High School
Bachelor of Science - Business Management
University of Nevada, Las Vegas
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