Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacob Ference

Pinehurst,NC

Summary

Hardworking and passionate with strong organizational skills, eager to secure this entry-level position. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Pace Yourself Running Company
11.2023 - Current
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Sales Associate

Macy's Department Store
01.2018 - 01.2020
  • Increased sales revenue through professional interactions with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Volunteer Personal Trainor

Eruption Athletics
01.2017 - 01.2020
  • Assisted those who had disabilities in various physical activities.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Increased client retention through consistent communication, motivation, and support.

Education

Bachelor of Science - Sociology

University of North Carolina At Greensboro
Greensboro, NC
05.2024

Skills

  • Business Development
  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Exceptional customer service
  • Sales Development

Languages

German
Professional Working

Timeline

Sales Associate

Pace Yourself Running Company
11.2023 - Current

Sales Associate

Macy's Department Store
01.2018 - 01.2020

Volunteer Personal Trainor

Eruption Athletics
01.2017 - 01.2020

Bachelor of Science - Sociology

University of North Carolina At Greensboro

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Jacob Ference