Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Fields

Louisville,KY

Summary

Dynamic and results-driven professional with experience at Product Distribution Co, excelling in customer service and team collaboration. Proven ability to manage high-stress situations while ensuring timely delivery and maintaining safety protocols. Recognized for enhancing operational efficiency and reducing package damage rates through meticulous attention to detail and effective decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Dispatcher

Product Distribution Co
02.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 30+ fleet vehicles.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Package Handler

UPS
08.2022 - 05.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.

Prep Cook

Roosters
06.2021 - 10.2021
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.

Education

High School Diploma -

Shawnee High School
Louisville, KY

Skills

  • Customer service
  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Cleaning and organization

Timeline

Dispatcher

Product Distribution Co
02.2024 - Current

Package Handler

UPS
08.2022 - 05.2023

Prep Cook

Roosters
06.2021 - 10.2021

High School Diploma -

Shawnee High School

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Jacob Fields