Dedicated server known for exceptional customer service and strong teamwork. Experienced in training new staff and improving service protocols, aiming to elevate guest experiences and operational efficiency within the restaurant.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
First Watch
Sarasota, FL
08.2019 - Current
Delivered exceptional customer service in fast-paced dining environment.
Trained new servers on menu items, service standards, and operational procedures.
Enhanced guest experiences by providing personalized recommendations based on preferences.
Assisted in maintaining cleanliness and organization of dining area during peak hours.
Participated in team meetings to discuss improvements in service protocols and workflow efficiency.
Cultivated warm relationships with regular customers.
Recently began learning back of house procedures, such as plating/helm, to get a jump start on understanding all positions in the restaurant.
Education
High School Diploma -
Riverview High School
Sarasota
05-2018
Skills
Strong work ethic
Exceptional customer service
Safe food handling
Cleanliness standards
Cash handling
Team collaboration
Guest engagement
Professional appearance
Certification
StateFoodSafety Food Handler Certification - August 2019-Current