Jacob Fitch
Sebastopol,CA
Summary
With the goal of in a leadership position in the 110 Fire Academy, I am a detail-oriented professional with experience in the food service and retail industries. Recognized for strong communication and teamwork skills, consistently delivering exceptional customer experiences while maintaining a clean and organized environment.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Sonoma Pizza CO
Forestville, California
06.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Resolved customer complaints promptly to enhance satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Courtesy Clerk
Fircrest Market
Sebastopol, California
12.2019 - 07.2020
- Assisted customers with inquiries and provided product information.
- Bagged groceries efficiently for customers during busy hours.
- Maintained cleanliness and organization throughout the store environment.
Education
High School Diploma -
Analy Highschool
Sebastopol, CA06-2022
Skills
- Customer service
- Conflict resolution
- Effective communication
- Team collaboration
- Workplace organization
- Time management
- Problem solving
Certification
- EMT
- EMS Academy
- CSTI HAZ Mat Operational (pending)
- SRJC Low angle Rope Rescue (pending)
- SFT ICS 200 (Pending)
- SFT ICS (Pending)
- SFT Vehicle Extrication (Pending)
- SFT Confined Space Awareness (Pending)
- SFT Fire Control 3 (Pending)
- SFT FF1 Certificate (pending)
- SFT FF 2 Certificate (Pending)
- Cal Fire Protection Organization (Pending)
- S-190 (Pending)
- S-130 (Pending)
- S-131 (Pending)
- L-180 (Pending)
- C-212 (Pending)
Timeline
Server
Sonoma Pizza CO
06.2023 - Current
Courtesy Clerk
Fircrest Market
12.2019 - 07.2020
High School Diploma -
Analy Highschool