Jacob Garcia
San Antonio,TX
Summary
Experienced property management and customer service professional skilled in problem-solving and communication. Drives team collaboration to enhance customer satisfaction and align efforts with organizational goals. Proven ability to establish rapport with clients and maintain high levels of satisfaction. Passionate about building relationships and cultivating partnerships to support business growth.
Overview
3
3
years of professional experience
Work History
Service and Engagement Team Lead
Target
San Antonio, Texas
07.2025 - Current
- Exceeded established service goals while leveraging customer service, sales, and employee management best practices.
- Oversaw daily engagement initiatives that increased customer interaction and satisfaction.
- Monitored customer service metrics to maintain high levels of satisfaction across all channels.
- Developed communication strategies that strengthened team collaboration and effectiveness.
Property Manager
Target
San Antonio, Texas
09.2023 - 07.2025
Executed preventive and corrective maintenance on building assets and equipment, ensuring safety and operational integrity
Collaborate with a multitude of vendors to complete routine and preventive maintenance
Guided store team to align project work with PM priorities and financial goals, fostering collaboration and focus
Education
High School Diploma -
The University of Texas At San Antonio
San Antonio, TXSkills
Client engagement
Vendor relations
Team leadership
Collaborative teamwork
Problem solving
Time management
Conflict resolution
Timeline
Service and Engagement Team Lead
Target
07.2025 - Current
Property Manager
Target
09.2023 - 07.2025
High School Diploma -
The University of Texas At San Antonio