Jacob Gentzler
Marietta,GA
Summary
Dynamic and results-driven professional with extensive experience in front office management at Food Lion. Proven expertise in cashier training and Western Union services, complemented by strong problem-solving and communication skills. Successfully handled closing operations and trained new associates, enhancing team efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Front Office Lead
Food Lion
3890 S Kings Hwy, Myrtle Beach, SC 29577
05.2023 - 08.2025
- Started in grocery but then moved to the front. Started as a cashier and was promoted twice.
- Handled closing operations of the office up to five times a week.
- Gained experience with balancing tills, Western Union transactions, Money Order transactions, lottery transaction, Instacart/Spectrum togo services, and training new cashier associates.
Game Store Associate
Myrtle Beach Games
4050 Socastee Blvd, Myrtle Beach, SC 29588
09.2022 - 02.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Maintained and reorganized inventory as part of my daily work.
Customer Service Representative
BI-LO
5020 Dick Pond Rd Myrtle Beach, SC 29588
06.2019 - 04.2021
- Started as a cashier and was promoted once.
- Handled front desk services such as Western Union and lottery services.
- Gained experience with self-checkout registers, balancing tills, finalizing safe counts.
Education
Information Technology
Coastal Carolina University
Conway, SC12-2023
Associate of Applied Science - Computer Networking
Horry-Georgetown Technical College
Conway, SC05-2021
Computer Science
Academy For The Arts, Science And Technology
895 International Dr, Myrtle Beach, SC 2957905-2019
Skills
- Cashier training
- Experience with Western Union/Money Order Services
- Experience with Spectrum/Instacart Services
- Customer service
- Opening and closing offices
- Front office management
- Problem-solving
- Time management
- Excellent communication
- Adaptability and flexibility
Timeline
Front Office Lead
Food Lion
05.2023 - 08.2025
Game Store Associate
Myrtle Beach Games
09.2022 - 02.2023
Customer Service Representative
BI-LO
06.2019 - 04.2021
Information Technology
Coastal Carolina University
Associate of Applied Science - Computer Networking
Horry-Georgetown Technical College
Computer Science
Academy For The Arts, Science And Technology