Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jacob Gilman

Mifflintown,PA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

20
20
years of professional experience

Work History

Supervisor

USAF
09.2010 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Avionics Technician

USAF
11.2003 - Current
  • Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
  • Completed quality assurance checks for service work and completed documentation outlining updates.
  • Repaired and installed wiring, connectors, control boxes antennas, and other pieces.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Diagnosed faults and developed resolution plans.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Performed thorough visual and physical inspections of all electrical parts.
  • Lubricated shafts, bearings, and gears to maintain optimal performance.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Science - Community College of The Air Force

Ashford University
San Diego, CA
08.2022

Skills

  • Business Development
  • Strategic Planning
  • Data Analytics
  • Staff Management
  • Inventory Control
  • Process Improvement
  • Schedule Development
  • Operations Management
  • Contract Management

Additional Information

Served 20 years in the United States Air Force retiring as a Master Sergeant. Well versed in many jobs (i.e. Supervision, Facility Management, Tool Specialist, Avionics Technician, Quality Assurance Inspector).

Timeline

Supervisor

USAF
09.2010 - Current

Avionics Technician

USAF
11.2003 - Current

Associate of Science - Community College of The Air Force

Ashford University

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Jacob Gilman