Jacob Gordon
Colfax
Summary
Diligent with solid background in parts management and inventory control. Adept at maintaining accurate records and facilitating smooth operations, contributing to efficient workflow. Demonstrated ability to apply strong problem-solving and organizational skills to ensure timely availability of parts. Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
7
7
years of professional experience
Work History
Parts Specialist
Oreily's Auto Parts
07.2023 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Infantryman
US Army
07.2020 - 07.2023
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Manager
Village Center Cinemas
08.2017 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Onondaga Community College
Syracuse, NYSkills
- Warehouse operations
- Shipping and receiving
- Returns processing
- Packaging and labeling
- Customer service
- Team leadership
- Time management
- Decision-making
- Assessing risks
- Teamwork and loyalty
- First aid proficiency
Timeline
Parts Specialist
Oreily's Auto Parts
07.2023 - Current
Infantryman
US Army
07.2020 - 07.2023
Manager
Village Center Cinemas
08.2017 - 01.2020
High School Diploma -
Onondaga Community College
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