Jacob Gruber
Belleville ,IL
Summary
Sales Associate with extensive product knowledge and expertise in customer relationship management. Proven track record of preparing accurate quotes and consistently exceeding sales targets. Skilled in guiding clients to optimal flooring solutions while ensuring satisfaction through exceptional service and effective supply chain coordination. Committed to delivering results in dynamic retail environments.
Overview
12
12
years of professional experience
Work History
Flooring Sales Associate
Home Depot
Fairview Heights, Illinois
06.2019 - 09.2025
- Facilitated customer purchasing decisions by providing detailed product information.
- Guided customers in selecting flooring materials and styles for various projects.
- Achieved Presidential Universal Award for top customer service sales across 200-250 stores in Northern Division, August 2025.
- Recognized with Unicorn Award and Specialist of the Month for June, leading in Central Region sales from January to June 2025.
- Prepared accurate quotes based on measurements from job sites or contractor blueprints.
Driver
Door Dash
01.2019 - 05.2019
- Pick up and deliver food to costumers
Warehouse Associate
Amazon
Illinois, Illinois
08.2017 - 12.2017
- Company Overview: Amazon 6 warehouse
- Collaborated with team members to ensure timely order fulfillment.
- Operated material handling equipment for efficient warehouse workflows.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Cook/Waiter
Palermo's Pizzeria & Italian Eatery
Mascoutah, IL
10.2016 - 02.2017
- Created an online retail store to increase sales, along with a Facebook page to boost advertisement to our designated market.
- Made manager after the second month on the job, over workers who had been there almost a year.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Prepared diverse menu items following recipes and presentation standards.
Laborer
Marmon Construction
Collinsville, IL
06.2016 - 08.2016
- Siding, roofing, Concrete pouring, Indoor remodeling of Kitchens, Laundry rooms, Framing
Detail Department
XS Collision
Belleville, IL
03.2016 - 05.2016
- Detail (wash, wax, wipe down the inside, vacuum, tire shine, clean windows) on about 6-15 cars a shift.
Roofer
Martin Roofing
Lebanon, IL
06.2015 - 08.2015
- Tore off the roof of an elementary school using heavy machinery along with hand tools
- Working 10-12 hour days in the heat with 2-3 15 min. breaks at most, still staying focused and completing the job day in and day out
President and Web Master
Project Management Institute
Carbondale, IL
02.2014 - 05.2015
- While maintain a work load, completed the development of Facebook, Orgsync, and g-mail accounts for the RSO
- Created the designs of 100's of fliers to increase awareness about the RSO's hosted events
- Working to obtain Capm Certification by the end of spring 2015
Education
Bachelor of Science - Business Management Specialization Entrepreneurship
Southern Illinois University
Carbondale, IL12.2015
Skills
- Product knowledge
- Customer relationship management
- Quote preparation
- Flooring installation
- Supply chain coordination
- Sales techniques
- Sales techniques mastery
- Product knowledge expertise
- Strong sales techniques
- Sales target achievement
Timeline
Flooring Sales Associate
Home Depot
06.2019 - 09.2025
Driver
Door Dash
01.2019 - 05.2019
Warehouse Associate
Amazon
08.2017 - 12.2017
Cook/Waiter
Palermo's Pizzeria & Italian Eatery
10.2016 - 02.2017
Laborer
Marmon Construction
06.2016 - 08.2016
Detail Department
XS Collision
03.2016 - 05.2016
Roofer
Martin Roofing
06.2015 - 08.2015
President and Web Master
Project Management Institute
02.2014 - 05.2015
Bachelor of Science - Business Management Specialization Entrepreneurship
Southern Illinois University