Jordaine Phillips
Summary
Detail-oriented sales associate skilled in educating customers on product features and maintenance. Known for building solid relationships and providing exceptional customer service to ensure satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Flooring Sales Associate
Nebraska Furniture Mart
Kansas City
09.2021 - Current
- Guided customers in selecting flooring options tailored to their specific needs, enhancing satisfaction.
- Showcased product features and benefits to improve customer understanding and support informed decisions.
- Provided customers with flooring maintenance and care education to prolong product life and maintain quality.
- Maintained open projects through completion.
- Built relationships with vendor representatives.
Wireless Sales Associate
Nebraska Furniture Mart
Kansas City
10.2020 - 09.2021
- Educated customers on product features and benefits to guide informed purchasing decisions.
- Assisted customers with setup of wireless devices, enhancing user experience and satisfaction.
- Executed sales transactions accurately and promptly, ensuring a smooth checkout process.
Fitness Sales Associate
Nebraska Furniture Mart
Kansas City
02.2020 - 10.2020
- Assisted customers in selecting products by providing tailored information based on their needs.
- Guided customers to specific products by answering questions and giving personalized advice.
- Demonstrated how to properly use equipment to customers.
- Qualified customers to match them with products that best met their requirements.
Cashier
Nebraska Furniture Mart
Kansas City
10.2018 - 02.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card.
- Processed customer transactions efficiently and accurately at Nebraska Furniture Mart.
- Explained promotional offers and loyalty programs, enhancing customer awareness and engagement.
- Trained new employees on register usage, ensuring smooth operations and consistent service delivery.
Education
High School Diploma -
Tonganoxie High School
Tonganoxie, KS05-2019
Skills
- Product knowledge
- Customer engagement
- Effective communication
- Problem solving
- Organization
- Time management
Accomplishments
- President's Award Nominee
Timeline
Flooring Sales Associate
Nebraska Furniture Mart
09.2021 - Current
Wireless Sales Associate
Nebraska Furniture Mart
10.2020 - 09.2021
Fitness Sales Associate
Nebraska Furniture Mart
02.2020 - 10.2020
Cashier
Nebraska Furniture Mart
10.2018 - 02.2020
High School Diploma -
Tonganoxie High School