Jacob Haglund

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Mastered and trained others on the POS system. Worked efficiently with team members during periods of high volume to operate smoothly.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Frequently performed tasks beyond the scope of the job, such as cooking food, preparing signature ice cream dishes, managing inventory, etc. Perfected the art of serving food and beverages with a focus on customer satisfaction.