Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jacob Haine

Spokane,WA

Summary

Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Pawn Manager

Axels Pawn Shop
Spokane, WA
07.2021 - 04.2025
  • Established terms for loans and collateral, including rates, fees, and expiration dates.
  • Collaborated with law enforcement to investigate suspicious pawn and sales activities.
  • Analyzed local market trends to identify in-demand products for inventory enhancement.
  • Compiled weekly and monthly transaction activity reports for management review.
  • Verified identification of individuals bringing in merchandise against police stolen item database.
  • Conducted regular one-on-one meetings with employees to assess performance and set priorities.

Sales & Loan Associate Manager/Firearm Handler

Pawn One
Spokane, WA
03.2018 - 05.2021
  • Clarified store policies and procedures to customers, addressing inquiries about loan terms.
  • Investigated suspicious activities related to pawn transactions and merchandise claims.
  • Operated cash register, managing cash handling and processing credit card transactions.
  • Managed collections for delinquent accounts, minimizing losses from non-payment.
  • Ensured adherence to safety protocols within store environment.
  • Evaluated item quality and value to establish accurate offer amounts.

Crew Member

McDonald's
01.2014 - 05.2015
  • Maintained high productivity and quality standards in all operations.
  • Ensured timely completion of tasks, contributing to overall team success.
  • Restocked kitchen supplies, including food products and utensils, to support daily operations.
  • Monitored food quality for presentation and temperature compliance with company standards.
  • Organized work area to enhance operational efficiency.
  • Greeted customers upon arrival, provided menus, and addressed inquiries regarding menu items.

Education

High School Diploma -

Mount Spokane High School
Mead, WA
06.2014

Skills

  • Customer service excellence
  • Multitasking abilities
  • Safety compliance
  • Team collaboration
  • Conflict resolution
  • Dependability

Languages

English

References

  • Matthew Sprague - Lifetime Friend - (509)220-1886
  • Kamren Martinez - Lifetime Friend - (509)939-9960
  • James Hoyt - Lifetime Friend - (509)990-8714

Timeline

Pawn Manager

Axels Pawn Shop
07.2021 - 04.2025

Sales & Loan Associate Manager/Firearm Handler

Pawn One
03.2018 - 05.2021

Crew Member

McDonald's
01.2014 - 05.2015

High School Diploma -

Mount Spokane High School
Jacob Haine