Jacob Hall
Knoxville,TN
Summary
Hardworking Automotive Technician with 7 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
15
15
years of professional experience
Work History
FC Associate
Amazon
10.2023 - Current
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Followed orders precisely for correct items, sizes and quantities.
- Transported packed items onto delivery vehicles, updating tracking database once loaded.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Parts Counter Person
Harper Infiniti
03.2014 - Current
- Researched vehicles and parts via physical catalogs and electronic means.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Assisted customers in finding appropriate parts promptly.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Ordered parts from various distributors to fulfill demands.
Technician
Harper Infiniti
03.2014 - Current
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Completed customer orders and warranty services according to manufacturer specifications.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Certified Lube Technician
Harper Infiniti
03.2014 - Current
- Checked fluids, tires, brakes, and other systems as part of 27-point inspection.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Maintained certifications through regular training sessions, staying current on industry advancements and best practices.
- Supervise and train new hires.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Porter
Harper Audi Porsche Jaguar
03.2014 - Current
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Transport vehicles as needed for customers.
Banquet Setup
Embassy Suites
08.2019 - 02.2020
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Server Assistant
Peerless
08.2009 - 05.2014
- Established rapport with customers by providing friendly and attentive service.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted customers with carry-out service.
- Arranged tables and chairs for special occasions and events.
Education
High School Diploma -
Hardin Valley Academy
Knoxville, TN2012
Skills
- Purchase Order Review
- Customer Service
- Equipment monitoring
- Shipment Receiving
- Product pricing
- Attention to Detail
- Merchandise Stocking
- Forklift Operation
- Stocking
- Clean Driving Record
- Automotive Electronics
- Engine repair
- Order documentation
Timeline
FC Associate
Amazon
10.2023 - Current
Banquet Setup
Embassy Suites
08.2019 - 02.2020
Parts Counter Person
Harper Infiniti
03.2014 - Current
Technician
Harper Infiniti
03.2014 - Current
Certified Lube Technician
Harper Infiniti
03.2014 - Current
Porter
Harper Audi Porsche Jaguar
03.2014 - Current
Server Assistant
Peerless
08.2009 - 05.2014
High School Diploma -
Hardin Valley Academy